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Omni-channel approach has long proven its prominence at bettering the customer experience in several domains. Contrary to the conventional unilateral approaches, omni-channel experience offers greater reach, larger profits and increased customer satisfaction. However, omni-channel experience can still be a pain for customers if it isn’t optimised in order to best satisfy their requirements. And it …

Top 3 Ways To Enhance Omni-Channel Experience Using Customer Feedback Read More »

Teaching has two distinct viewpoints to it. First, there’s the design and delivery of the course. After that, there’s the effect and impression it has on students. The two aren’t mutually exclusive. One directly affects the other. Furthermore, getting post-teaching feedback to figure out how your course was received, is a significant step towards working …

How To Effectively Collect Post-Teaching Feedback Read More »

When it comes to picking an LMS, there’s often one group whose needs frequently get neglected or get considered too late in the process: Your learners. The business case for an LMS regularly centers around the requirements of senior partners such as HR, Finance, Sales, and IT. Whose concerns fall generally around planned operations like …

5 LMS Features You Need That Are Proved To Attract More Learners Read More »